Here at Direct Parcels, we aim to provide the most efficient and specialist 2 Man delivery experience.

Direct Parcels provides a portfolio of logistics solutions.

All the services and options available are explained to prospective customers
who then select a mini portfolio based on their needs.

In order to provide recognisably superior customer satisfaction, Direct Parcels ensures that the customer dictates what service they expect, in return we ensure this service level is achieved.

Direct Parcels are able to offer the most up to date tracking and tracing software in the market.

SJS© allows our customers and their customers know where their delivery is throughout the whole logistics process.

The intergration of our dedicated delivery teams, customer service advisors, software and your products results in the perfect delivery – on time, in tact and with a smile!

  • Collection and labelling of orders from your suppliers
  • Booking in of deliveries with your customers (2-4 days window)
  • Sending dispatch notification e-mails/sms to your customers when loading vehicles
  • 1 hour pre-delivery telephone call
  • Unpacking of goods if required
  • Delivery to a downstairs room of choice (Upstairs only if it is safe for our delivery teams to do so)
  • Obtaining a signed ‘delivery note’
  • Removal of packing materials if required
  • Collection service from your customers

Direct Parcels Delivery Teams

Uniformed teams – Trained in:

  • Customer service
  • Customer communication
  • Product handling

Direct Parcels Delivery Vehicles fitted with:

  • Satellite navigation
  • Shoe covers for delivery teams
  • Suitable protective materials (blankets) to protect unwrapped products
  • Restraining straps, sack Barrows
  • Mobile telephone with Digital Camera (verification of operational issues by delivery teams)